Privacy Policy

DisguisedRentals is the costume and prop rental service published by and operated under the ownership of DISGUISED RENTALS LLC, a company with a registered place of business at 43 W 225 N, Lindon - 84042-2096, United States (US). This Privacy Policy explains, in plain and precise words, the kinds of personal information we may collect, the reasons we hold it, how long we keep it, and the choices you have regarding your own details whenever you visit our website, contact our fitting desk, reserve a wardrobe, or otherwise bring your occasion to our Lindon backstage. We have written this document to be as clear as a freshly pressed sheet and invite you to read it in full before you entrust us with anything at all. A brief idea of the developer, DisguisedRentals, appears throughout this text whenever we describe who runs the service and who is responsible for your data.

Overview and Who We Are

This website and the private wardrobe programs it describes are operated by DISGUISED RENTALS LLC. Our work focuses on renting theatrical costumes, party masks, evening gowns, cloaks, wigs, hats, and stage props from a single studio in Lindon, Utah, serving clients across Utah Valley and into the wider region. As the developer that designed and runs the DisguisedRentals experience, DISGUISED RENTALS LLC controls the site, the appointment tools, the rental ledger, and the records that arise from your use of our services. When we say we, the company, our studio, or DisguisedRentals anywhere in this document, we mean DISGUISED RENTALS LLC at 43 W 225 N, Lindon - 84042-2096, United States (US), unless the context clearly requires a different reading.

The company oversees every layer of privacy described here, from the moment you land on the homepage to the day we hand you a freshly cleaned costume and to the hour you return it to our counter. We are reachable by email at serve@disguisedrentals.hair and by telephone at +19342848308. If you ever have a question about this policy or about a specific piece of data, the safest and fastest route is to write to the email address listed above and mark your message with the word privacy in the subject line so our desk can route it directly to the person responsible for data questions.

Scope of This Policy

This Privacy Policy applies to personal information obtained through our public website, the booking and reservation messages you send to us, the fitting appointments you arrange, the rental paperwork you complete in person, and the account records we maintain as part of delivering a wardrobe to you. It also covers personal data shared by phone at +19342848308, because a voice call about a reservation still produces records on our side.

This policy does not govern data handled by third parties we do not control, content you post to an unaffiliated social platform, or interactions you have with other costume companies. Where a page on our site links outward to an independent service, that service carries its own privacy notice and its own responsibilities. Where this policy appears to conflict with a specific verbal agreement we made for a particular gala event because that event required unusual handling, the special written terms signed for that event will govern that engagement while this general policy continues to apply to everything else.

Information We Collect From You

We gather personal information that you choose to give us through normal rental activity and contact. The most common items include your full name, your postal address, your telephone number, your email address at serve-facing exchanges, and the event dates for which you need costumes. When you book a fitting, we may also record your shirt and waist measurements, your shoulder width, your height for gown and train purposes, your preferred color family, and any fit notes you mention so your selected garment sits well on the day.

For larger group bookings we collect the names and rough size bands of the people in your party so that we can reserve an adequate number of cloaks, gowns, masks, and props on the rack. We ask that you only share details about members of your group who have agreed to have their size information passed to us, and that you not disclose sensitive health details, government identifiers, or payment card contents through casual messages. Where a payment is required we keep only the last digits and the transaction reference rather than the full card details, because the banks and processors hold the sensitive tokens on their own systems.

Device and Technical Information

Like most companies that operate a website, we automatically receive a certain amount of technical detail when your browser asks our server for a page. This includes the internet protocol address of the device you use, the type and version of your browser, the operating system you run, the pages you request, the date and time of each request, and a referring address when available. We receive this information routinely as part of operating a secure and reliable site and to help us notice patterns such as a repeated request that could indicate an error or an attempted break-in.

We use this technical information in aggregate to understand which sections of the DisguisedRentals site people find most useful, so that our design and content can evolve to serve you better. We do not use such technical detail to build a hidden profile of you, to follow you across unrelated websites for advertising, or to sell a list of visitors. In ordinary course the amounts involved are modest, and where aggregation is possible we prefer it over storing individual browsing histories.

Privacy for Children

The DisguisedRentals website and its rental programs are designed for adults who organize events, theatrical seasons, weddings, and gala evenings. Our services are not directed to children under the age of thirteen, and we do not knowingly ask children in that age group to provide personal information. A child will not be asked to create a reservation account, to supply a postal address, or to enter into any rental agreement without the involvement of a parent or legal guardian.

Where a school theatre season or a family celebration requires a costume for a young performer, we ask that the responsible adult complete the booking under their own name and list any child size estimates as noted selections rather than as account records for the child. If a parent or guardian believes that a child under the age of thirteen has sent us personal information without permission, the parent should contact us promptly using the details at the end of this page. We will remove the child details from our records as soon as we are able to verify the request.

How We Use Your Information

We use the personal information we hold for a set of clear and limited purposes. We use your contact details to arrange and confirm costume reservations, to schedule fitting appointments, to discuss the look of a garment, to send you a reminder before an event, and to arrange pickup or delivery of trunks and wardrobes. We use your fit notes and measurements to prepare the correct sizes and to make small adjustments so that your costume fits correctly on the day.

We also use certain details for accounting and tax records because a rental business must keep a reliable ledger, to prevent fraud and misuse of our property, to answer your service questions, and to process legitimate requests you make about your own data. With your clear agreement, and never without it, we may send you a brief note about seasonal collections, new mask arrivals, or an encore discount for bookings you have made before. You may withdraw a marketing choice at any time by replying with the word stop or by writing to serve@disguisedrentals.hair.

Lawful Bases for Processing

Because DISGUISED RENTALS LLC operates in the United States and also values a recognisably fair approach to data, we rely on lawful grounds that would satisfy a careful reader wherever the rule is a performance of a contract, a legal obligation, a legitimate interest, or clear consent. When you reserve a costume and ask us to fit it, the immediate basis for using your measurements and contacts is that we are performing the reservation contract you have chosen to enter with us.

When we keep receipts and booking summaries for our accounting obligations, the basis is compliance with a legal duty to keep business records. When we study aggregate site traffic to keep the website secure and pleasant, our interest in protecting the service and its users is a legitimate interest that we balance against your freedom. Where we send marketing notes, we rely on the consent you grant by opting in. You may rely on whichever reading fits your jurisdiction, and the practical result for you stays identical and uncomplicated.

When We Share Your Information

We do not sell, rent, or trade personal information about our clients, and we never have. We share your details only in the narrow situations described in this section, and always to the minimum extent necessary. We share name and delivery location with a courier or wardrobe transporter when we deliver trunks to a gala or to your venue, so that the packages reach the right address on time.

We share a transaction reference with a payment processor when you pay for a rental, and we share minimal booking context with a photograph studio or seamstress partner when they support a fitting. We may share information where the law requires it, such as in response to a lawful court order, a subpoena, or a regulator, and we will generally take reasonable steps to notify you before complying unless the law forbids advance notice. Should DISGUISED RENTALS LLC ever reorganize, merge, or transfer its wardrobe business to a new owner, your records would transfer as part of that whole and this policy would be inherited and honoured by the successor.

Payment and Delivery Partners

Most rentals are paid for in person at our Lindon counter by a bank transfer, an in-store terminal, or a mailed receipt, because local clients often prefer to hand over a signed rental agreement with the garment. For reservation deposits placed over the phone or through a booking note, we use a reputable payment service that collects your card data directly on its own protected pages. We do not see your full card number, and we never store card numbers in our own systems.

Couriers who move our trunks receive only a recipient name, an address, a contact telephone number, and a delivery window. We instruct every transporter to handle those details confidentially and to use them only for the purpose of completing the delivery you requested. If you prefer to collect in person so that no courier ever sees your address, that is always an option and often the most convenient one for clients living close to 43 W 225 N in Lindon.

Cookies and Similar Technologies

Our website uses a very small set of cookies and similar technologies to help the pages function and to remember purely practical choices. A cookie that keeps your session tidy or a small marker that stops a reminder box from reappearing on every visit are examples of the light touch we prefer. We keep the use of tracking cookies to a minimum, and we do not use intrusive advertising trackers that follow you around the wider internet to build an advertising picture of you.

Any browser gives you controls to block or delete cookies, and the core parts of our site will continue to work if you do because we rely on cookies so lightly. Because we value the clearest possible browsing, we avoid placing marketing beacons in the privacy pages and terms pages, where our aim is simply for you to read an honest document without interruption. When analytics are enabled, they operate on a privacy-respecting basis and their reports describe volumes and broad trends rather than named individuals.

Data Retention Practices

We hold personal information only for as long as a clear purpose continues to justify it. Reservation records and signed rental agreements are retained for the statutory period we need for our accounting and for the resolution of any damage or deposit question that may arise, which in our case is a sensible window measured in years rather than forever. Contact details used for an active upcoming booking are kept until the trunk is returned and the deposit is settled.

Fit measurement notes are kept on the dresser card for the life of our relationship so that a return visit for an encore event does not require a fresh set of surprising pins. Marketing details are kept only while your consent stays active. When a purpose ends, we delete or anonymise the related records through a routine that our studio follows at regular intervals, and past copies that live inside a backup are also deleted according to that same schedule.

Security Measures We Apply

We protect personal information with measures that match the importance of the trust you place in us. The parts of our site that accept a booking note run over an encrypted connection so that your message travels in a protected tunnel between your browser and our server. Our internal laptops, counters, and drawers follow a limit so that only the dressers and the studio owner see full fit notes, and access to the rental ledger is granted only to the people who genuinely need it to do their work.

Paper rental sheets are kept in a locked cabinet at our Lindon studio, and digital records are stored behind access controls with separate passwords. No method of storage is completely without risk, so while we work hard to protect your data we cannot promise that a sophisticated attack could never succeed. Should we ever become aware of a breach that touches your personal data in a real way, we will notify you and the appropriate authority promptly and take steps to limit any harm.

Your Privacy Rights

You hold a set of useful rights over the personal information we hold about you, and our studio is glad to honour them. You may ask us to give you a copy of the details we hold about you, to correct an error in your address, phone number, or fit notes, or to delete information that no longer serves a purpose you authorised. You may also ask us to restrict how we use your details or to move a copy of them to another provider where the law allows.

To exercise any of these rights, the simplest route is to write to serve@disguisedrentals.hair or to call +19342848308 and clearly state what you would like. We may ask you to confirm a couple of identifying details so that we can be sure we are answering the right person, and we will respond within the time the law of your location sets out. We will never penalise you for asking, and we will treat a privacy request with the same warm courtesy we reserve for a well-dressed client.

California Privacy Disclosures

For visitors who live in California, this section summarises a few extra points. We do not sell your personal information within the meaning of the California consumer protection laws, and we have no plans to do so in the future. We collect the categories of identifiers and commercial records that are needed to run a costume rental business, as described throughout this policy, and we keep them only for business purposes.

A California resident may ask us to disclose the categories and specific pieces of personal information we hold, to delete their details, and to correct inaccurate records, subject to reasonable verification and to exceptions the law recognises. You also have the right not to receive discriminatory treatment for exercising your choices. Should you wish to make a request or to learn more, our contact details appear in the final section and our desk will help you complete an access, deletion, or correction request.

External Links and Services

At points our pages may point to external services, such as a navigation map to our Lindon studio, a social page where we share costume photos, or a payment page operated by a trusted card processor. Once you leave our site and arrive at one of those external destinations, this Privacy Policy no longer governs what that destination does with your visit, because that organisation applies its own notice and its own standards.

We encourage you to read the privacy statement of any linked service before you hand it information, in the same careful way you would read the care label of a feathered gown before you launder it. We review the links we publish from time to time and remove any that no longer meet our standards, but we do not control the daily operations of an independent third party and so we cannot answer for a change it makes after we have pointed to it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect a change in how our studio works, a new rental program, or an adjustment required by law. When we make a meaningful change, we will revise the review date shown at the top of this page and take reasonable steps to let returning clients know, most simply by displaying the fresh date on the privacy page of the site itself.

Because the date is so plainly visible, we encourage you to glance at it each time you visit if you care about the fine print. A continued reservation after an update will mean that you accept the revised policy as it applies to information gathered from that point onward. If you would ever prefer not to continue under a new version, you can stop using the service and ask us to delete your earlier records under the rights already described above.

Contact and Data Requests

DISGUISED RENTALS LLC is glad to answer any question about this Privacy Policy or about the personal information gathered during your costume reservation. Our studio address is 43 W 225 N, Lindon - 84042-2096, United States (US), our email is serve@disguisedrentals.hair, and our telephone number is +19342848308. Whatever you prefer, we will treat your note with confidentiality and with care.

When you write to us about privacy, please include enough detail for us to locate the relevant records without asking you uncomfortable questions, and state clearly which right you wish to exercise or which concern you would like resolved. We aim to reply to every genuine data message within a reasonable time and to put in place whatever correction, deletion, or explanation is needed. Thank you for reading, and for trusting DisguisedRentals with the look of your finest occasion.